Gas Safe heating engineer in Acton and West London
Boiler repairs, servicing, new boilers and landlord gas safety certificates. Based in Acton W3, covering Chiswick, Ealing, Hammersmith, Shepherd’s Bush and Notting Hill.
If we’re on a job we’ll call you back within two hours. You can also message on WhatsApp — useful if you’re arranging work for a parent or relative.
Leave the property, open doors and windows if you safely can, and call the National Gas Emergency Service free on 0800 111 999 straight away. Call them first, before you call us.
Your Gas Safe engineer
Fully qualified, and your engineer will always show their Gas Safe ID card at the door.
Check our Gas Safe registration before you open the door
Gas Safe Register no. 973956Please check it. Don’t take our word for it, and don’t trust a logo on a website — anyone can copy one. You can verify us in three ways:
- Search the number at gassaferegister.co.uk
- Call Gas Safe Register free on 0800 408 5500
- Text GAS followed by 973956 to 85080
Your engineer will also show you their Gas Safe ID card at the door, and we’re happy to wait while you check the photo and the back of the card. Ask us to. Every legitimate engineer expects it.
What we do
Boiler repair
No heating, no hot water, a boiler that keeps cutting out, pressure dropping, a leak or an error code on the display. Most common faults we can fix on the first visit.
About boiler repairsAnnual boiler service
A proper service, not a quick look: full safety checks, flue gas analysis, clean and a written report. Keeps your manufacturer warranty valid.
About servicingLandlord gas safety certificate (CP12)
The annual certificate every landlord needs by law, usually issued the same day and emailed straight to you or your agent.
About gas safety certificatesNew boiler installation
Replacement combi, system and regular boilers, with a free written quote and no pressure selling. Registered with Gas Safe and Building Control on completion.
About new boilersPower flushing
For radiators cold at the bottom, a noisy boiler, or black sludgy water. Clears the system and protects the new boiler if you’re replacing one.
About power flushingUnvented hot water cylinders
Megaflo and similar pressurised cylinders — installation, annual servicing and repair. This legally needs a G3 qualification on top of Gas Safe, and we hold it.
About unvented cylindersRadiators and central heating
Radiator swaps, moves and removals, thermostatic valves, pump and controls replacement, and heating that won’t come on.
About heating repairsWhy people call us back
- We ring before we arrive so you’re not sitting waiting all day.
- Clear price before we start. You approve the cost before any work begins — no surprises on the invoice.
- No pressure selling. If a repair makes more sense than a new boiler, we’ll tell you so.
- We explain what we’ve done before we leave, in plain English, and we’re happy to explain it to a family member on the phone too.
- We clean up. Dust sheets down, shoes off or covers on, and the job site left as we found it.
Where we work
We’re based in Acton, W3, and we work east and south from there — Chiswick, Hammersmith, Notting Hill, Kensington, Chelsea and Fulham are all a short drive.
- Acton W3
- Ealing W5
- Chiswick and Bedford Park W4
- Hammersmith W6
- Shepherd’s Bush W12
- Notting Hill and Holland Park W11
- Bayswater & Paddington W2
- Maida Vale & Little Venice W9
- Kensington W8
- Earl’s Court SW5
- Chelsea SW3
- Fulham SW6
- Battersea SW11
- Wandsworth SW18
Everything we cover is close together, so you get a quick response rather than an engineer stuck in traffic. Ealing is as far west as we go. We also reach Barnes, Mortlake, Putney and Richmond across the river. See the full list with postcodes, or ring us and we’ll tell you straight away.
Common questions
What do you charge to come out?
See the prices page for the current call-out and diagnostic fee, and fixed prices for servicing and gas safety certificates. The fee is told to you on the phone before we come, never added on arrival.
How quickly can you come?
If you have no heating or no hot water we’ll always try to get to you the same day, and we’ll be honest on the phone if we can’t. Acton, Chiswick, Ealing, Hammersmith and Shepherd’s Bush are closest to us, so those are usually quickest.
How often should a boiler be serviced?
Once a year. Manufacturers require it to keep the warranty valid, and it catches small faults before they become expensive ones. The best time is late summer or early autumn, before you turn the heating on — a large share of breakdowns happen in the first cold week.
I’m a landlord. What do I legally need?
By law you need a gas safety check on every gas appliance and flue in the property every 12 months, carried out by a Gas Safe registered engineer. You must give the tenant a copy of the record within 28 days, and give new tenants a copy before they move in. More on landlord certificates.
Can you work on my hot water cylinder?
Yes. Larger houses around Chiswick, Bedford Park, Holland Park and Kensington often have unvented (pressurised) cylinders such as a Megaflo. These legally require a separate G3 qualification on top of Gas Safe registration, and we hold it — so we can install, commission and service them. It’s worth asking anyone you call, because plenty of domestic engineers can’t legally touch one, and that includes the annual service.
Can I talk to you before booking?
Yes, and please do. Ring us and describe what’s happening. Plenty of problems turn out to be a setting, a thermostat battery or a tripped switch, and we’ll tell you that over the phone for free rather than charge you to come out.
Get in touch
The quickest way is to ring. If we don’t pick up we’re under a boiler — leave a message and we’ll call you back within two hours.